Imagine you have a customer interested in purchasing a product and having it installed. The product is ordered and designed on one system that only a select few people in your company know how to use. It is then purchased on a second system, and ordered on a third. The manufacturer then has to acknowledge and order the product on their system, and ship it to you, using a fourth system.
Once received, the product must then be scheduled for install with an outside party using a fifth system that only a select and entirely different group of people know how to use. At any step along the way, this process can be altered and sabotaged by any of hundreds of people with access to any one of the systems.
Does this sound antiquated and insecure? It is. Is it unnecessarily complex? Of course. Is this a real scenario? The process described above happens every day at one of the top home retailers in the United States.
At MacguyverTech, we feel that the above scenario is inefficient, to put it mildly. While we recognize that there are obstacles to implementing new software for massive retailers, your business may be suffering from similar complications and inefficiencies on a smaller scale, and it’s costing you time and money.
How can we help you resolve this? With our three areas of expertise for new and existing business solutions: Security, Engineering and User Experience.
Security:
Over the past several decades, there have been plenty of instances of people hacking into secure sites and databases “just to see if they could do it.” We at MacguyverTech understand this mentality, and use it to help examine your existing system, without that pesky “going to prison for espionage” thing.
As a group of programming savants and reformed hackers, we not only know how to design secure software that keeps your business data safe, but also know how to test your existing website and apps. Using a Penetration Test (Pentest), we search your existing solution for vulnerabilities, sloppy code, and critical holes in your security. We also tell you how to fix your existing system, and we can replace it entirely if desired.
Engineering:
As stated above, we’re programming savants. We’ve broken enough things that we know where to look for weak points and vulnerabilities.” We make sure your new business solution runs securely and smoothly, translating your business data into Key Performance Indicators (KPIs) quickly, efficiently and in a way that makes sense to you.
In other words, we make software that works for you the way you want it.
User Experience:
To go back to the Fortune 50 company at the beginning of this blog, that company has tried to use a different operating system. The difficulty was training employees to use an entirely new interface in a very short period of time with minimal training.
Predictably, the test stores failed. The problem was that the employees simply didn’t want to use the new system. It was completely foreign, they didn’t receive proper training on how to use it, and they didn’t have enough time to adapt. So, they simply rejected it.
At MacguyverTech, we understand that this is an essential part of developing custom software; your employees must be able to use it. This is why we run a discovery session, determining what was most liked about the old software, and adapting your new business software so that it feels familiar to your staff.
Your new software solution will be secure, well-built, and easy to use.
For more information about our business software solutions, visit our homepage.